This Privacy Policy explains how 1stbet collects, processes, stores, and protects personal data provided by players on the 1stbet platform. Your privacy is a core commitment — not an afterthought.
The following principles govern every decision 1stbet makes about personal data. These cards summarise the full policy sections below — please read the complete document for all details and obligations.
1stbet collects only the personal data that is strictly necessary to provide the Services, verify your identity, process transactions, and comply with applicable legal obligations. We do not collect data speculatively or for resale.
All data transmitted between your device and 1stbet's servers is encrypted using industry-standard SSL/TLS protocols. Sensitive fields — passwords, payment details, identity documents — are encrypted both in transit and at rest using AES-256 encryption.
1stbet does not sell, rent, or trade your personal data to third-party marketing companies, data brokers, or advertising networks. Your information is used only for the purposes described in this Privacy Policy and never monetised independently.
You have the right to request a copy of all personal data 1stbet holds about you, and to request correction of any inaccurate information. Submit your request by emailing [email protected] from your registered email address. We will respond within 30 days.
Personal data is not retained indefinitely. 1stbet applies defined retention schedules: active account data is held for the duration of the account relationship; transaction records are retained for a minimum of 5 years for AML and audit compliance; marketing data is deleted upon opt-out.
1stbet's data processing is designed for Bangladesh players. Payment data from bKash, Nagad, Rocket, and Upay transactions is processed in compliance with the policies of those payment providers. We do not store full mobile banking credentials on 1stbet servers.
This Privacy Policy applies to all personal data collected, processed, and stored by 1stbet in connection with the online betting and casino platform accessible at https://1stbet.app, including all associated subdomains, mobile interfaces, and application software (collectively, the "Platform").
For the purposes of this Privacy Policy, "1stbet" acts as the data controller — meaning 1stbet determines the purposes for which and the means by which personal data is processed. When 1stbet engages third-party service providers to process data on its behalf (for example, payment processors or identity verification providers), those providers act as data processors under written agreements that bind them to confidentiality and data protection standards consistent with this Policy.
This Policy applies to:
Bangladesh Players: 1stbet's primary user base consists of players located in Bangladesh. This Policy is drafted with Bangladesh players in mind and references payment methods, contact channels, and data practices relevant to that market. By registering on 1stbet, you confirm that you have read and understood this Privacy Policy.
1stbet collects personal data in the following categories:
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, National ID (NID) number, passport number | Registration form; KYC verification submission |
| Contact Data | Mobile number, email address, residential address | Registration form; account profile updates |
| Financial Data | bKash / Nagad / Rocket mobile number used for transactions, Visa/Mastercard last four digits, transaction amounts and timestamps | Deposit and withdrawal requests processed via payment providers |
| Technical Data | IP address, device type, operating system, browser type and version, session duration, pages visited | Automatically via server logs and cookies |
| Betting & Gaming Data | Bet history, game session logs, wagering amounts, win/loss records, bonus usage | Automatically generated by the Platform during gameplay |
| Communications Data | Support ticket content, live chat transcripts, email correspondence with 1stbet | Customer support interactions |
| Verification Documents | Scanned copies or photographs of NID, passport, utility bills, selfie for liveness check | Submitted by the player during KYC/AML review |
1stbet does not collect sensitive personal data categories such as racial or ethnic origin, religious beliefs, political opinions, trade union membership, biometric data for identification purposes (beyond liveness checks required for KYC), or health data, unless required by law or explicitly consented to by the player for responsible gaming purposes (e.g., self-exclusion records).
1stbet uses personal data collected from players for the following purposes:
1stbet processes personal data on the following legal bases:
No Automated Decision-Making with Legal Effect: 1stbet does not use fully automated decision-making processes (including profiling) that produce legal or similarly significant effects on players without human review. Account restrictions triggered by automated fraud detection are reviewed by a member of the 1stbet compliance team before being enforced.
1stbet does not sell or rent personal data to third parties. We share personal data only in the following limited circumstances:
In all cases of third-party data sharing, 1stbet applies contractual, technical, and organisational safeguards to ensure that personal data is protected to a standard consistent with this Privacy Policy.
1stbet uses cookies and similar tracking technologies on the Platform to provide a functional, personalised, and secure user experience. The following categories of cookies are used:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Session management, login authentication, security tokens — required for the Platform to function. Cannot be disabled. | Session / up to 24 hours |
| Functional | Remembering your language preferences, display settings, and recently viewed games. | Up to 90 days |
| Analytical | Aggregated, anonymised traffic analysis to understand how players navigate the Platform and to improve performance. | Up to 13 months |
| Fraud Detection | Device fingerprinting and behavioural signals used to detect and prevent fraudulent login attempts and bonus abuse. | Up to 12 months |
You may manage cookie preferences through your browser settings. Please note that disabling essential cookies will impair the functionality of the 1stbet Platform, including your ability to log in and complete transactions. 1stbet does not use third-party advertising or retargeting cookies.
1stbet implements a layered approach to data security, combining technical, organisational, and procedural safeguards to protect personal data against unauthorised access, disclosure, alteration, or destruction:
Your Responsibilities: While 1stbet takes all reasonable steps to protect your data, the security of your account also depends on you. Use a strong, unique password for your 1stbet account. Do not share your login credentials with anyone. If you suspect unauthorised access to your account, contact [email protected] immediately.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 1stbet will notify affected players without undue delay and will take all necessary steps to contain the breach and prevent recurrence.
1stbet retains personal data for no longer than is necessary for the purposes for which it was collected, taking into account legal, regulatory, and legitimate business requirements:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration & identity data | Duration of account + 5 years after closure | Legal obligation (AML / KYC record-keeping) |
| Transaction records | Minimum 5 years from transaction date | Legal obligation (financial record-keeping) |
| Betting & gaming session logs | 2 years from session date | Legitimate interest (dispute resolution) |
| Customer support communications | 3 years from last interaction | Legitimate interest (service improvement, dispute records) |
| Marketing consent records | Until withdrawal of consent + 1 year | Legal obligation (evidence of consent) |
| Analytical / anonymised usage data | Up to 13 months (rolling) | Legitimate interest (platform improvement) |
| Self-exclusion records | Minimum 7 years from exclusion date | Legal obligation (responsible gaming compliance) |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual.
As a 1stbet account holder, you have the following rights with respect to your personal data. To exercise any of these rights, submit a written request to [email protected] from the email address registered to your account. 1stbet will respond within 30 calendar days of receiving a valid request.
1stbet's Services are strictly for adults aged 18 years and over. 1stbet does not knowingly collect personal data from individuals under the age of 18. If 1stbet becomes aware that personal data has been collected from a minor, it will immediately suspend the relevant account, delete the personal data concerned, and return any deposited funds to the payment source.
If you are a parent or guardian and believe that a minor in your care has registered an account on 1stbet, please contact us immediately at [email protected]. We will act promptly to investigate and remedy the situation.
Age Verification: 1stbet applies mandatory age verification as part of the Know Your Customer (KYC) process. Players who cannot confirm their age as 18 or over will have their accounts restricted from depositing and playing until verification is completed to 1stbet's satisfaction.
1stbet reserves the right to amend this Privacy Policy at any time. Material changes — those that affect how we collect, use, or share your personal data in ways that are less protective than the current Policy — will be communicated to registered players via the email address on file at least 14 days before the amended Policy takes effect.
Non-material changes (such as clarifications, formatting updates, or corrections to typographical errors) may be made without advance notice, though the updated Policy will always be published on the Platform with a revised effective date.
Continued use of the 1stbet Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree to the amended Policy, you should close your account before the effective date and contact [email protected] to request deletion of your personal data in accordance with Section 9.
This Privacy Policy was last updated on 1 January 2026.
If you have any questions, concerns, or complaints regarding this Privacy Policy or 1stbet's data processing practices, please contact the 1stbet data team in the first instance:
When submitting a privacy request or complaint, please include your registered email address or mobile number, the nature of your request, and any relevant details to help us locate your account records quickly. 1stbet may need to verify your identity before actioning your request.
Unresolved Complaints: If you are not satisfied with 1stbet's response to a privacy complaint after following the process above, you may seek further redress through applicable legal channels in your jurisdiction. 1stbet is committed to resolving all legitimate privacy concerns in good faith and at no cost to the player.
Now that you understand how 1stbet protects your privacy, explore cricket betting, live casino games, and top slots — all in Bangladeshi Taka. Trusted, secure, and built for Bangladesh. 18+ only.